Frequently Asked
Don't worry, your money is safe with us. Here's everything players ask before they take a seat.
What are your hours?+
We're open for deposits 24/7. Play your favourite games anytime; Customer Service is available seven days a week from 9 AM to 10 PM.
How do I secure my account?+
Use a strong password, switch on two-factor authentication, and never share your login. We protect your data with industry-standard encryption.
What bonuses do you offer?+
Bitcoin credit packages carry a 20% bonus. Strike purchases do not include a bonus. We also offer loyalty rewards and members-only promotions.
Is there a referral program?+
There is. Refer a friend and earn bonus credits once they sign up and play. The more you bring to the table, the more you earn.
Can I be paid in Bitcoin?+
Absolutely. Bitcoin and several other methods are supported — pick your preference at redemption for a fast, secure payout.
How long does redemption take?+
Most redemptions are same-day, and everything else clears within 24-48 hours. Bitcoin is typically the quickest route out.